June 23, 2011
In politics, celebrity, the greenwashing business and the beauty industry, there is a religion based on the notion that perception is reality – that if an individual or an organization appears as s
May 10, 2011
I don’t mean what you think, and I’m sorry if that’s what you were hoping. But trust me, this is more important, and much better for you in the long run.All the problems we face as a species can be...
April 4, 2011
Until you have sat in a darkened room for days on end, watching through a two-way mirror as groups of total strangers discuss their interpretations of messages you spent months crafting to make a...
March 1, 2011
One common misconception for entrepreneurs is the belief (because they’re told repeatedly) that they need to capture their business idea – however radical – in the structured and declarative...
February 7, 2011
“If you can’t explain what you’re doing in plain English, you’re probably doing something wrong.” These are the words of Alfred Edward Kahn, a beloved economics professor and the man known as “the...
January 4, 2011
I would argue, and often have, that while money, technology and innovation (I’ll come back to this) are considered more glamorous and therefore more important, communication is the single most...